Terms & Conditions

Graham Luxford trading as Workforce Toolbox. Workforce Toolbox is a trading name of Graham Luxford, a sole trader.

Email: sales@workforcetoolbox.co.uk. See the full Legal & Seller Information.

Workforce Toolbox offers practical general-management resources for Great Britain. The catalogue includes paid digital workplace toolkits, focused packs and the Complete Workplace Toolkit Library. It also includes free downloadable resources and free browser utilities.

Workplace software and custom software services may be described as planned or opening soon. They are not currently available to order unless a product page expressly says otherwise.

Reasonable care will be taken to describe each product’s contents, formats, printable page count, scope and stated compatibility accurately. Product images and previews illustrate the type and presentation of the resources; the product listing and order information will identify what is supplied.

Customers should review the stated formats and compatibility information before ordering and test editable files in their supported applications.

Workforce Toolbox is not VAT registered. The total price shown on the relevant product page is displayed before checkout.

Payment is processed through Stripe Managed Payments using Stripe-hosted Checkout. Workforce Toolbox does not receive or store card details.

The checkout shows the selected product and total price before the customer places an order. A customer contract is formed when Stripe confirms payment for the selected digital product.

After a verified payment, Workforce Toolbox creates a minimal order record, prepares a private secure-download entitlement and sends a transactional delivery email containing a 30-day secure link. An expired link can be reissued using the purchase email and order reference or through support while the entitlement remains valid. Link expiry does not revoke the licence to files already legitimately downloaded. A confirmed full refund may withdraw future hosted access without attempting to delete files already downloaded.

Unless the product listing or order confirmation expressly says otherwise, a paid toolkit or pack is licensed to the purchaser for internal use within one organisation. The purchaser may edit the files, add that organisation’s branding and make reasonable internal copies for relevant managers, employees, workers or candidates.

The purchaser may not resell, sublicense, publish, upload the files to a shared template library, distribute them to another organisation or offer a derivative version as their own product without written permission from Workforce Toolbox.

The licence grants permission to use the supplied material; ownership and copyright are not transferred. Customers should keep an untouched original and remain responsible for local amendments.

An individual toolkit or pack includes the files supplied at the point of purchase. Future updates or support are included only where the product listing or order confirmation expressly says so.

The Complete Workplace Toolkit Library has a separate entitlement: it includes every toolkit in the current Workplace Toolkit Library at the time of purchase, plus updates to those purchased products for 12 months. Entirely new future product categories are not automatically included unless expressly added to the entitlement.

When Rota Essential is available to order, the £59 one-off purchase grants a perpetual licence for the purchased major version, for internal rota-planning use at one licensed workplace and on up to two active Windows PCs. The PCs do not synchronise or merge data; customers remain responsible for suitable backup and transfer practice, including using Backup and Restore when moving data.

Initial activation requires an internet connection. After a valid activation, normal local use remains available offline without a recurring validation deadline. A customer can deactivate a device before replacement; where that is not possible, Workforce Toolbox may reset an activation slot after appropriate support checks. The licence may not be resold, sublicensed, distributed or deliberately bypassed. Intellectual-property rights remain with Workforce Toolbox and its legal owner.

Maintenance and bug-fix releases within the supported 1.x generation are included. Later major generations may be optional paid upgrades. A Rota Essential licence does not include Rota Pro or any future cloud service unless expressly stated at purchase. Rota Essential presents planning facts; it is not payroll, employment-law or legal-compliance software and does not determine statutory rights, overtime or break entitlement. Statutory rights remain unaffected.

Free downloads and browser utilities are supplied as practical general-management tools. Utility entries are used in the browser to create the requested result and are not submitted to Workforce Toolbox. The tools do not make automated employment decisions.

Availability may change, and users should retain any output or download they need.

The resources are designed for managers and small employers in England, Wales and Scotland. They are general management material, not individual legal or professional advice and not a guarantee that a particular process or decision is lawful, fair or appropriate.

Customers remain responsible for adapting responsibilities, authority, records, privacy arrangements and process links; checking current law, official guidance, contracts, policies and collective arrangements; and considering the circumstances before important use.

Nothing in these terms excludes or restricts rights or remedies that cannot lawfully be excluded. The separate Refunds & Digital Content Policy explains the proposed approach to cancellation and faulty or non-conforming digital content.

These terms form part of the order information available before checkout. Any later change will apply as permitted by law and will not remove rights already attached to an earlier purchase.

These terms are prepared for a sole trader based in England and products intended for Great Britain.

• GOV.UK: Online and distance selling
• Consumer Contracts Regulations 2013
• Consumer Rights Act 2015